Post-Pandemic Exploratory Analysis of the Romanian Public Administration Digitalization Level in Comparison to the Most Digitally Developed States of the European Union

Abstract

This study aims to carry out a comparative analysis between the level of digitization of the Romanian public administration compared to that existing in the most digitally developed states at the European level. Our study identifies the extent to which Romanian citizens have access to non-bureaucratic and transparent public services that support social inclusion and non-discrimination, compared to European citizens from states with the best digitalization of public services. Also, our research studies the relationship between the level of digitalization quantified by the DESI indicator and the level of income for the states considered in the analysis, as well as the relationship between digitalization and bureaucracy, the corruption index, and the digital skills of citizens. Based on the 486 statistical data collected and centralized on the corruption index (CPI), as well as the values for DESI and GNI per capita, for the period 2017–2022 for the 27 EU member states, we performed a statistical analysis using SPSS 28 regarding the existence of a DESI relationship and level of income (GNI per capita) and/or CPI (Corruption Perceptions Index). Our study is on a current issue, as it addresses the issue of digitalization of public administration, in the new post-pandemic and geostrategic context. It has theoretical applicability, by determining a model that can be used to study the relationship between digitalization and the standard of living and corruption, and also practical application, because it can contribute to the awareness of the government in taking measures and adopting strategies to reduce gaps as compared to the most developed digital states.