The Link between Environment and Organizational Architecture for Decision-Making in Educational Institutions: A Systemic Approach

Abstract

Numerous organizations employ decision-making processes to support operational activities; however, decisions and mistakes can significantly impact Market Performance (MP) due to the oversight of organizational architecture and the environment. This becomes particularly critical in the realm of strategic management, where improper practices and a lack of management understanding can lead to substantial losses. Hence, a systemic investigation was undertaken to explore the repercussions of not adopting such an approach concerning organizational architecture and the environment. Employing a quantitative analysis via hierarchical regression involving Confirmatory Factor Analysis and Ordinary Least Squares, using data gathered from a survey encompassing 134 collaborators from Brazilian Federal Universities. The findings show that the organizational environment positively impacts decision-making, leading to better MP. Additionally, organizational architecture partially mediates the link between the organizational environment and decision-making. Remarkably, national literature lacked research combining Student Assistance Program (PNAES) actions with MP improvement to assess Brazilian Federal Universities’ effectiveness.