Spanish Workers’ Judgement of Telecommuting during the COVID-19 Pandemic: A Mixed-Method Evaluation

Author:

de Andrés-Sánchez Jorge1ORCID,Belzunegui-Eraso Ángel2ORCID

Affiliation:

1. Social and Business Research Laboratory, Rovira i Virgili University, Campus Bellissens, 43204 Reus, Spain

2. Social and Business Research Laboratory, Rovira i Virgili University, Campus Catalunya, 43002 Tarragona, Spain

Abstract

This study explores the drivers of employees’ attitudes towards home teleworking with Tobit regression and fuzzy-set qualitative comparative analysis (fsQCA). Drawing from technology acceptance models, it derives hypotheses regarding variable relationships and telecommuting perceptions. Data were obtained from a survey with 3104 responses conducted by the Spanish Agency “Centro de Investigaciones Sociológicas” in Spring 2021. The results emphasize the pivotal role of the family-life impact in shaping telecommuting perceptions, alongside factors like location, ICT satisfaction, employer support, and job adaptability. The results from fsQCA reveal an asymmetric influence of input factors on the positive and negative evaluations. Positive perceptions are associated with family-life positivity, firm support, strong ICT, and non-provincial residence, while negative attitudes relate to family-life negativity, lack of employer support, and poor connectivity. The main innovation of this paper lies in the combined use of correlational and configurational methods, enriching insights into employee telecommuting perceptions beyond traditional regression analysis.

Funder

Telefonica Chair on Smart Cities

Instituto Nacional de las Administraciones Públicas

Publisher

MDPI AG

Subject

Information Systems

Reference81 articles.

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