1. The Toyota Way in Services: The Case of Lean Product Development
2. The Six Sigma Black Belt Handbook;McCarty,2005
3. The Six Sigma Handbook: A Complete Guide for Green Belts, Black Belts, and Managers at All Levels;Pyzdek,2010
4. The Lean Six Sigma Black Belt Handbook: Tools and Methods for Process Acceleration;Voehl,2014
5. DOE Simplified: Practical Tools for Effective Experimentation;Anderson,2015