Actual and Expected Competencies in the Meetings Industry Sector during the Post-COVID-19 Era: The Case Studies Poland, Ireland, and Hungary

Author:

Nocoń Marek1,Jurzak Lucyna1,Kruszelnicki Paweł1,Ziobro Marcin1,Fabin-Jadczak Aleksandra1

Affiliation:

1. Faculty of Tourism and Recreation, Wyższa Szkoła Turystyki i Ekologii, 34-200 Sucha Beskidzka, Poland

Abstract

The main purpose of the article is to identify the key competencies of the management staff and employees of meetings industry enterprises during the COVID-19 pandemic, which made it possible to secure the functioning of these entities during the crisis. The results of this survey, conducted in 2020 and 2021 among employees of this industry in three countries—Poland, Ireland, and Hungary, are the basis for a discussion on the competency profiles and competency gaps of employees in the meetings industry. Further research in this area of MICE competencies and the preparation of recommendation packages are necessary in order to prepare the industries for future possible crises based on the knowledge gained during the COVID-19 pandemic.

Funder

Project “Vocational competences in MICE sector” co-financed by the European Union program Erasmus+

Publisher

MDPI AG

Subject

Management, Monitoring, Policy and Law,Renewable Energy, Sustainability and the Environment,Geography, Planning and Development,Building and Construction

Reference52 articles.

1. World Tourism Organization (2023, January 25). New Data Shows Impact of COVID-19 on Tourism as UNWTO Calls for Responsible Restart of the Sector, Available online: https://www.unwto.org/news/new-data-shows-impact-of-covid-19-on-tourism.

2. Borodko, K., Berbeka, J., and Rudnicki, M. (2015). Zarządzanie Innowacjami w Przemyśle Spotkań, 1st.ed., C.H. Beck.

3. Statista Research Department (2023, January 25). Statistics and Facts on the Meetings Industry in Europe. Available online: https://www.statista.com/topics/5118/meetings-industry-in-europe.

4. International Congress and Convention Association (2023, January 25). The International Association Meetings Market 2019. Available online: https://www.iccaworld.org/knowledge/article.cfm?artid=701.

5. International Congress and Convention Association (2023, January 25). ICCA Announces Record Number of Association Meetings in 2019. Available online: https://www.iccaworld.org/newsarchives/archivedetails.cfm?id=2894936.

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