Abstract
Strong communication skills, in varied professional settings, have become an absolute necessity for young professionals. Therefore, university educators are challenged to provide novice specialists with the effective foreign language training that could bring the real professional world into the classroom. This study suggests an innovative method for teaching communication skills to students, through the use of real-life scenarios, drawn from the professional context. The core objective of the research was to define whether the scenario-based instruction could effectively enhance the development of professional communication skills of students in the context of university foreign language training. The data were collected through active observation and critical incidents technique, analyzed and summarized by means of descriptive statistics. The results of the study indicate the efficacy of scenario-based communication training in higher education. However, scenario-based instruction requires careful assessment of learners’ needs and expectations, thoughtful selection and design of teaching materials, and the development of an active learning environment.
Subject
Public Administration,Developmental and Educational Psychology,Education,Computer Science Applications,Computer Science (miscellaneous),Physical Therapy, Sports Therapy and Rehabilitation
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