The 4.0 Industry Technologies and Their Impact in the Continuous Improvement and the Organizational Results: An Empirical Approach

Abstract

This study analyses the relationships between the technologies of Industry 4.0, continuous improvement, and the business results. To carry out this study, 109 questionnaires to companies of different sectors were collected, but an indispensable condition to take into account was the fact that these companies develop themselves their logistics management. The analysis of the results obtained through the Partial Least Squares (PLS) methodology argues that there is a positive relationship between 4.0 Industry and continuous improvement processes, as well as between continuous improvement processes and organizational results, although it cannot be concluded that a direct relationship between 4.0 Industry and organizational results exists, which means that there are other variables, such as continuous improvement, mediating between them. With this work, there is already an accredited reference of the relationship, which has been verified to exist, between the Industry 4.0, the continuous improvement, and the business results.