Investigation of Nurses’ Wellbeing towards Errors in Clinical Practice—The Role of Resilience

Author:

Pappa Despoina1ORCID,Koutelekos Ioannis1,Evangelou Eleni1,Dousis Evangelos1ORCID,Mangoulia Polyxeni2ORCID,Gerogianni Georgia1,Zartaloudi Afroditi1ORCID,Toulia Georgia1,Kelesi Martha1ORCID,Margari Nikoletta1ORCID,Ferentinou Eftychia1,Stavropoulou Areti1ORCID,Dafogianni Chrysoula1

Affiliation:

1. Department of Nursing, University of West Attica, 12243 Athens, Greece

2. Department of Nursing, National and Kapodistrian University of Athens, 10679 Athens, Greece

Abstract

Background and Objectives: The fatigue, stress, and burnout of nurses lead to them frequently making mistakes, which have a negative impact not only on the safety of the patients but also on their psychology. The ability to bounce back from mistakes is crucial for nurses. Nursing staff members’ physical and mental health, particularly their depression, is far from ideal, and this ill health is directly correlated with the frequency of self-reported medical errors. The nurses’ mental and physical health are also positively correlated with their perception of wellness support at work. This cross-sectional study aimed to investigate the status of nurses’ mental and physical health regarding clinical errors and the impact of resilience on coping with these situations. Materials and Methods: A total of 364 healthcare professionals participated in this research; 87.5% of them were females and 12.5% of them were males. Most of the participants were 22–35 years old. The median number of years of employment was nine. Clinical nurses anonymously and voluntarily completed a special structured questionnaire that included questions from different validated tools in order to assess their state of physical and mental wellbeing after events of stress and errors made during their practice. Results: In total, 49.4% of the nurses had made an error on their own, and 73.2% had witnessed an error that someone else had made. At the time of the error, 29.9% of the participants were in charge of more than 20 patients, while 28.9% were responsible for a maximum of three patients. Participants who were 36–45 years old had more resilience (p = 0.049) and experienced fewer negative emotions than participants who were 22–35 years old. The participants who mentioned more positive feelings according to their mental state had greater resilience (p > 0.001). Conclusions: Errors were likely to happen during clinical practice due to nurses’ negative experiences. The level of resilience among the nursing population was found to play a very important role not only in making mistakes but also in coping with errors during their daily routine. Wellness and prevention must be given top priority in all healthcare systems across the country in order to promote nurses’ optimal health and wellbeing, raise the standard of care, and reduce the likelihood of expensive, avoidable medical errors. Healthcare administrations should promote prevention programs for stress occurrence in order to support nurses’ wellbeing maintenance.

Funder

ELKE

Publisher

MDPI AG

Subject

General Medicine

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