The Impact of Industry 4.0 Technologies on Key Performance Indicators for a Resilient Supply Chain 4.0

Abstract

The term “Resilient Supply Chain 4.0” incorporates two research areas: Industry 4.0 and Supply Chain Resilience (SCRes). Industry 4.0 technologies include innovations such as the Internet of Things (IoT), Cyber-Physical Systems (CPS), Augmented Reality (AR), Cloud Computing (CC), the Internet of Services (IoS), Big Data Analytics (BDA), Artificial Intelligence (AI), Digital Twins (DT), Blockchain (BC), Industrial Robotics (IR), and Additive Manufacturing (AM). Industry 4.0 technologies do not have a direct impact on SCRes, but on resilience elements such as flexibility, redundancy, visibility, agility, collaboration, robustness, and information sharing. This paper aims to investigate which of the Industry 4.0 technologies can help improve the Key Performance Indicators (KPIs) that are used for creating a Resilient Supply Chain 4.0. A non-systematic literature review has been conducted for the identification of (a) the most important constituent elements of SCRes, (b) the Industry 4.0 technologies that improve the SCRes elements, and (c) the KPIs that enhance SCRes. A systematic literature review has been conducted to identify which of the Industry 4.0 technologies have an impact on the KPIs that enhance SCRes. The findings of this work demonstrate that Industry 4.0 technologies can help improve the KPIs for a Resilient Supply Chain 4.0.