A Mobile Solution for Enhancing Tourist Safety in Warm and Humid Destinations

Author:

Dinkoksung Sairoong1,Pitakaso Rapeepan2ORCID,Boonmee Chawis3ORCID,Srichok Thanatkit2ORCID,Khonjun Surajet2ORCID,Jirasirilerd Ganokgarn4,Songkaphet Ponglert5ORCID,Nanthasamroeng Natthapong6ORCID

Affiliation:

1. Department of Hotel Management, Faculty of Management Science, Ubon Ratchathani University, Ubon Ratchathani 34190, Thailand

2. AIO SMART Laboratory, Department of Industrial Engineer, Faculty of Engineering, Ubon Ratchathani University, Ubon Ratchathani 34190, Thailand

3. Department of Industrial Engineering, Faculty of Engineering, Chiang Mai University, Chiang Mai 50200, Thailand

4. Department of Industrial Management Technology, Faculty of Liberal Arts and Sciences, Sisaket Rajabhat University, Sisaket 33000, Thailand

5. Department of Computer Science, Faculty of Computer Science, Ubon Ratchathani Rajabhat University, Ubon Ratchathani 34000, Thailand

6. Department of Engineering Technology, Faculty of Industrial Technology, Ubon Ratchathani Rajabhat University, Ubon Ratchathani 34000, Thailand

Abstract

This research introduces a mobile application specifically designed to enhance tourist safety in warm and humid destinations. The proposed solution integrates advanced functionalities, including a comprehensive warning system, health recommendations, and a life rescue system. The study showcases the exceptional effectiveness of the implemented system, consistently providing tourists with precise and timely weather and safety information. Notably, the system achieves an impressive average accuracy rate of 100%, coupled with an astonishingly rapid response time of just 0.001 s. Furthermore, the research explores the correlation between the System Usability Scale (SUS) score and tourist engagement and loyalty. The findings reveal a positive relationship between the SUS score and the level of tourist engagement and loyalty. The proposed mobile solution holds significant potential for enhancing the safety and comfort of tourists in hot and humid climates, thereby making a noteworthy contribution to the advancement of the tourism business in smart cities.

Funder

Thailand Science Research and Innovation (TSRI) and National Science, Research and Innovation Fund

Publisher

MDPI AG

Subject

Fluid Flow and Transfer Processes,Computer Science Applications,Process Chemistry and Technology,General Engineering,Instrumentation,General Materials Science

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