Analysis of Emergency Remote Education in COVID-19 Crisis Focused on the Perception of the Teachers

Abstract

This descriptive study intends to identify the satisfaction perception among the teachers of the Universidad del Valle de México (UVM) concerning the use of the Microsoft Teams platform in the transition from traditional model (face-to-face) to 100% online education [Emergency Remote Teaching (ERT)]. The proposal aims to determine the perspectives of teachers regarding the use of the Microsoft Teams platform during the crisis caused by COVID-19. UVM has 6938 full-time teachers and part-time teachers who collaborated in educational programs during January-June 2020 in the 33 campuses of UVM. And an instrument was developed and applied using finite population sampling, UVM perspective of teachers, which was distributed via Google Forms. The feasibility of the data collection instrument was determined by the Cronbach’s Alpha coefficient, with a result of 0.926. The data collection period was aligned with the first isolation period: 23 March to 20 April. The results in the perception of teacher satisfaction in the different sections of the instrument established an agreement in the answers (very satisfied or satisfied) regarding values that were higher than 60% in terms of satisfaction using the equipment. The analysis of the data collected was performed to verify the proposed hypothesis with the R version 4.0 software. A G-test was performed with the Logverosimilitude coefficient to test whether the categorical variables were independent (qualitative variables that are not defined continuously). The Krammer coefficient of association was then calculated to measure the correlation.