Identifying and Measuring Engineering, Procurement, and Construction (EPC) Key Performance Indicators and Management Strategies

Abstract

Delay and cost overrun in construction projects are two widespread problems that arouse practitioners’ and scholars’ concern. Therefore, the objective of this study was to identify Key Performance Indicators (KPIs) in each of Engineering, Procurement and Construction (EPC) phases separately and then calculate the weight impact that is associated with each of identified KPIs. Additionally, this study aimed to find the most appropriate Best Practices (BPs) for the identified phase-based indicators. Through a review of existing literature, a survey was developed to collect data from the completed construction projects. Various statistical methods, including two sample T-test and Kruskal-Wallis test, were utilized to analyze the data. Subsequently, Epsilon-Squared effect size method was applied to prioritize the identified KPIs. Since the lack of communication and slowness in decision making were found as the primary schedule Performance Indicators, schedule performance was identified to be highly affected by managerial approaches and actions. In addition, clients play a decisive role, because owner-driven change orders were found as the most crucial cost performance indicator affecting the performance of the engineering and construction phases. The outcome of this study helps practitioners and scholars to understand the phase-based cost and schedule KPIs, and appropriate mitigating strategies to improve the construction performance in EPC phases and save time and money.