Key Factors of Sustainable Development of Organization: Bibliometric Analysis of Organizational Citizenship Behavior

Abstract

Organizational citizenship behavior is the key factor to promote the sustainable development of an organization, and it is of great significance to explore the research status, hotspots, and trends of organizational citizenship behavior to promote the sustainable development of the organization. Therefore, the purpose of this study is to explore the knowledge structure and dynamic evolution trend of organizational citizenship behavior more comprehensively and objectively by using bibliometrics, in order to promote the development of theoretical research on organizational citizenship behavior and the sustainable development of the organization. This study found the following: Scholars have studied the factors of individual organizational citizenship behavior and group organizational citizenship behavior from three aspects: individual factors, leadership styles, and organizational factors. The research on the outcome of individual organizational citizenship behavior and group organizational citizenship behavior focused on performance and employee psychological state, and behavior mainly. Among them, the definition, nature, and scale of organizational citizenship behavior and the influence of different leadership styles on organizational citizenship behavior are core topics in this field; the study of the influence of employees’ psychological state on organizational citizenship behavior from the psychological perspective is a hot topic in this field; the different manifestations and connotations of organizational citizenship behavior based on different motivations and the impact of organizational citizenship behavior based on different motivations on employees’ psychology and work status are research trends in the future. The research conclusion not only enables scholars in this field to better understand the knowledge structure and research trend of organizational citizenship behavior, but also helps organization managers to fully motivate employees’ organizational citizenship behavior and promote the sustainable development of the organization.