Integrating Refined Kano Model and QFD for Service Quality Improvement in Healthy Fast-Food Chain Restaurants

Author:

Chen Kai-Jung,Yeh Tsu-MingORCID,Pai Fan-Yun,Chen Der-Fa

Publisher

MDPI AG

Subject

Health, Toxicology and Mutagenesis,Public Health, Environmental and Occupational Health

Reference50 articles.

1. Community-Based Interventions in Prepared-Food Sources: A Systematic Review

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3. The Study of Relationship between Customers’ Purchasing Intention and Service Quality in Fast Food Restaurant;Chang;J. Taiwan Hosp. Tour.,2012

4. The Study of McDonald's Outlet Innovation Strategy: The Cases of Hsinchu and Miaoli Outlet;Huang;Yu Da Acad. J.,2013

5. Using AHP to Assess Critical Success Factors of MacDonalds’ Marketing Management: A Case Study at Qishan District Kaohsiung;Hai;Manag. Inf. Comput.,2014

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