Sustainability Assessment According to the Selected Business Excellence Models

Abstract

Not every Business Excellence model has an integral approach considering the environmental, economic, and social aspects of sustainability. The aim of the paper is to review the selected Business Excellence Models and to introduce a proposal to improve this type of models as being applicable for the sustainability assessment. The models that were chosen are used as a basis for organisational improvement. The paper is based on information gathered through extensive literature review (research publications, research studies, documents about The Business Excellence Models) using Internet and research databases and the author’s own experience. Methods of analysis, comparison, selection and statistics are to be used. Although the models are based on similar principles, the differences are in the number and structure of the criteria, respectively, sub-criteria and in the sustainability assessment approach. Therefore, as key criteria in the area of self-assessment, we propose seven non-results criteria and criterion results. The proposed Model is discussed with the analysed models, based on the calculation of their mutual distances. The model, which is closest to the proposed model, is The Singapore Business Excellence Framework.