FULE—Functionality, Usability, Look-and-Feel and Evaluation Novel User-Centered Product Design Methodology—Illustrated in the Case of an Autonomous Medical Device

Abstract

The overall goal of the novel Functionality, Usability, Look-and-Feel, and Evaluation (FULE) user-centered methodology for product design proposed in this paper is to develop usable and aesthetic products. Comprising several product design methods, this novel methodology we devised focuses on the product designer’s role and responsibility. Following the first three formative assessment phases that define the product’s functionality, usability, and look-and-feel, the summative evaluation phase not only assesses the product, but also provide guidelines to its implementation, marketing, and support. A case study devoted to the design of an autonomous medical device illustrates how the FULE methodology can provide the designer with tools to better select among design alternatives and contribute to reducing bias and subjective decisions.