Affiliation:
1. Social Studies Department, College of Arts, King Faisal University, Al Ahsa 400, Saudi Arabia
2. Tourism Studies Department, Faculty of Tourism and Hotel Management, Helwan University, Cairo 12612, Egypt
3. Graduate School of Management, Saint Petersburg State University, 199004 Saint Petersburg, Russia
Abstract
While sustainability is widely recognized as necessary for managing heritage sites, balancing preservation demands with tourism development pressures presents significant challenges. A critical gap in the existing research relates to understanding the recurring issues that undermine the long-term sustainability of prominent archaeological destinations in Egypt and visitor well-being. Specifically, more research is needed to identify the specific sustainability and visitor experience problems that persist across Egypt’s major archaeological sites despite ongoing management efforts. Addressing this knowledge gap could help inform strategies for these destinations to balance conservation priorities with tourism in a more sustainable manner that enhances visitors’ cultural exploration. This study contributes a novel multisite content analysis of over 4423 online reviews from TripAdvisor pertaining to three of Egypt’s premier archaeological destinations—Giza Pyramids, Al Mu’izz Street, and Saqqara. Using established text mining methodologies and algorithms within Voyant Tools, critical challenges were identified through word frequency, concept network, and trend analyses. Recurring issues documented included uncontrolled commercialization undermining the ambiance of historic locales, environmental degradation from inadequate waste management and tourism overflows, and overcrowding compromising visitor comfort, health and safety. Deficiencies in signage, transportation, and other tourist services were also prominent themes. The holistic evaluation of cross-cutting concerns faced at the diverse yet interrelated sites advanced the theoretical knowledge on cooperative governance models and competencies necessary for integrative heritage management. The recommendations center on collaborative stakeholder partnerships to reform commercial practices through licensing and enforcement, upgrading aging infrastructure to support sustainable tourism volumes, and implementing zoning and carrying capacity policies tailored to local community contexts. The proposed solutions aim to safeguard Egypt’s irreplaceable cultural treasures by addressing recurrent problems that undermine environmental, economic and socio-cultural sustainability if left unresolved, positioning its archaeological wonders for appreciation and study by present and future generations.
Funder
Deanship of Scientific Research, Vice Presidency for Graduate Studies and Scientific Research, King Faisal University, Saudi Arabia
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