Abstract
Communication is a central component in social human–robot interaction that needs to be planned and designed prior to the actual communicative act. We therefore propose a pragmatic, linear view of communication design for social robots that corresponds to a sender–receiver perspective. Our framework is based on Lasswell’s 5Ws of mass communication: Who, says what, in which channel, to whom, with what effect. We extend and adapt this model to communication in HRI. In addition, we point out that, besides the predefined communicative acts of a robot, other characteristics, such as a robot’s morphology, can also have an impact on humans, since humans tend to assign meaning to every cue in robots’ behavior and appearance. We illustrate the application of the extended framework to three different studies on human–robot communication to demonstrate the incremental value as it supports a systematic evaluation and the identification of similarities, differences, and research gaps. The framework therefore offers the opportunity for meta-analyses of existing research and additionally draws the path for future robust research designs for studying human–robot communication.
Subject
Artificial Intelligence,Control and Optimization,Mechanical Engineering
Reference81 articles.
1. Watzlawick, P., Bavelas, J.B., and Jackson, D.D. (1969). Menschliche Kommunikation, Verlag Hans Huber.
2. Hegel, F., Muhl, C., Wrede, B., Hielscher-Fastabend, M., and Sagerer, G. (2009, January 1–7). Understanding Social Robots. Proceedings of the 2009 Second International Conferences on Advances in Computer-Human Interactions, Cancun, Mexico.
3. Ros, R., and Espona, M. (2020, January 23–26). Exploration of a Robot-Based Adaptive Cognitive Stimulation System for the Elderly. Proceedings of the HRI ’20: ACM/IEEE International Conference on Human-Robot Interaction, Cambridge, UK.
4. Detecting Emotions During Cognitive Stimulation Training with the Pepper Robot;Springer Proceedings in Advanced Robotics,2022
5. (2022, August 29). Deutsche Bahn’s Multilingual Travel Assistant—Furhat Robotics. Available online: https://furhatrobotics.com/concierge-robot/.
Cited by
3 articles.
订阅此论文施引文献
订阅此论文施引文献,注册后可以免费订阅5篇论文的施引文献,订阅后可以查看论文全部施引文献