WSREB Mechanism: Web Search Results Exploration Mechanism for Blind Users

Abstract

In the contemporary digital landscape, web search functions as a pivotal conduit for information dissemination. Nevertheless, blind users (BUs) encounter substantial barriers in leveraging online services, attributable to intrinsic deficiencies in the information structure presented by online platforms. A critical analysis reveals that a considerable segment of BUs perceive online service access as either challenging or unfeasible, with only a fraction of search endeavors culminating successfully. This predicament stems largely from the linear nature of information interaction necessitated for BUs, a process that mandates sequential content relevancy assessment, consequently imposing cognitive strain and fostering information disorientation. Moreover, the prevailing evaluative metrics for web service efficacy—precision and recall—exhibit a glaring oversight of the nuanced behavioral and usability facets pertinent to BUs during search engine design. Addressing this, our study introduces an innovative framework to facilitate information exploration, grounded in the cognitive principles governing BUs. This framework, piloted using the Wikipedia dataset, seeks to revolutionize the search result space through categorical organization, thereby enhancing accessibility for BUs. Empirical and usability assessments, conducted on a cohort of legally blind individuals (N = 25), underscore the framework’s potential, demonstrating notable improvements in web content accessibility and system usability, with categorical accuracy standing at 84% and a usability quotient of 72.5%. This research thus holds significant promise for redefining web search paradigms to foster inclusivity and optimized user experiences for BUs.