Change Management of Organizational Digital Transformation: A Proposed Roadmap for Building Information Modelling-Enabled Facilities Management

Author:

Ba Zedong1,Wang Qian2,Chen Chen3,Liu Ziwen13ORCID,Peh Luke1,Tiong Robert3

Affiliation:

1. School of Science and Technology, Singapore University of Social Sciences, Singapore 599494, Singapore

2. Department of Construction and Real Estate, School of Civil Engineering, Southeast University, Nanjing 211189, China

3. School of Civil and Environmental Engineering, Nanyang Technological University, Singapore 639798, Singapore

Abstract

Building Information Modelling (BIM) plays a pivotal role in the digitization of facilities management (FM), fundamentally transforming the built environment sector. However, managing the change in organizations to successfully transition into a BIM-enabled FM system remains a significant challenge. To address this, this paper starts with a literature review of existing theories and practices of change management and digital transformation in the built environment sector. Based on the analysis of barriers and strategies identified in the literature review, a five-step roadmap for change management in BIM adoption is proposed. It includes establishing a change management team, conceptualizing the initiative, developing an implementation plan, managing the transition phase, and maintaining the change. The roadmap aims to guide organizations to effectively adopt BIM for FM, resulting in streamlined transition, enhanced operational efficiency, and improved asset performance. Further research is needed to validate the proposed roadmap and its potential for generalization to other sectors and countries.

Publisher

MDPI AG

Subject

Building and Construction,Civil and Structural Engineering,Architecture

Reference83 articles.

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2. Integrating Disruptive Technologies with Facilities Management: A Literature Review and Future Research Directions;Marocco;Autom. Constr.,2021

3. McGraw-Hill Construction (2005). The Business Value of BIM, McGraw-Hill Construction.

4. Usage of 3D Point Cloud Data in BIM (Building Information Modelling): Current Applications and Challenges;Qu;J. Civ. Eng. Archit.,2015

5. US National Institute of Building Sciences (2007). National Building Information Modelling Standard, Version 1—Part 1: Overview, Principles, and Methodologies, Glossary, US National Institute of Building Sciences.

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