Social License to Operate for NIMBY Infrastructures: The Mechanism of the Four Components of Procedural Justice

Abstract

The key to obtaining the Social License to Operate (SLO) for businesses in the not-in-my-backyard (NIMBY) infrastructure projects is the justice of the process. The study constructs a model to analyze the effect of the four components of procedural justice (procedural regulations and the behavior and attitudes of the government and construction enterprises) on the SLO. A large-scale questionnaire survey is conducted to assess the role and the extent of the influence of these four components in obtaining the SLO for NIMBY infrastructures. The results of Structural Equation Modeling (SEM) and mediation effects tests show that procedural justice significantly influences the SLO for NIMBY infrastructure projects. All four components significantly improve community trust and social acceptance of the project. The construction enterprise’s informal treatment of the public’s behavior and attitudes has the largest influence, whereas the government’s formal treatment of the public’s behavior and attitudes has the least influence. The findings provide theoretical and practical guidance for improving the SLO for NIMBY infrastructure projects and promoting the sustainable development of these projects.