Managerial Practitioners’ Perspectives on Quality Performance of Green-Building Projects

Abstract

The quality performance of a green building will have an overarching effect on its objectives because of the high compliance needed to achieve superior performance expectations. Achieving sustainability objectives is challenging and requires the collaboration of diverse professionals that resume unique responsibilities. In this study, the different managerial practitioners involved in green-building projects were investigated in terms of their awareness levels regarding the quality performance measures, their perceived abilities to influence quality failure consequences, the degree to which the cost-of-quality (CoQ) of components can be evaluated, and the effect the sustainability traits have on the quality performance. Accordingly, a survey approach was adopted, and the results were analyzed using Pearson’s chi-squared (χ2) test, the relative importance index (RII), Mann–Whitney U-Test, and Student’s T-test. According to the results, the priorities of the different managerial types and their overall impressions of cost computability were different, which needs to be considered when CoQ evaluations are done based on practitioners’ views. In addition, the sustainability traits of green buildings impact achieving quality metrics with the consequences of design rework occurring in the construction stage may lead to denouncing sustainability traits. The results of this research study reveal the need to consider the differences between managerial types when evaluating CoQ for projects and the increased sensitivity for such evaluation in a green building context. The paper contributes to underscoring the important connection between quality performance and sustainability traits of a green building project and calls for researchers to formulate methods with more rigor to reach a set structure for quality cost accounting as an industry standard. Intricate evaluation methods will enable strategic decision making on quality performance budgets to be more substantiated.