Analyzing Critical Factors Influencing the Quality Management in Smart Construction Site: A DEMATEL-ISM-MICMAC Based Approach

Abstract

The swift integration of advanced technologies in the construction sector has significantly propelled the adoption of smart construction sites (SCSs). Quality management (QM), a critical endeavor within the construction domain, is central to the operational success of construction projects. The establishment of quality management in smart construction sites (SCS-QM) specifically seeks to delineate the principal factors influencing quality management in the context of SCS, with the objective of enhancing overall project quality. This study has identified 19 pivotal factors impacting SCS-QM by drawing upon the 4M1E quality management framework and an extensive review of the literature. Utilizing the hybrid DEMATEL-ISM-MICMAC analytical framework, the research evaluates these factors in terms of significance, hierarchical structure, and interdependencies, thereby formulating targeted strategies for the advancement of SCS-QM. Through a systematic evaluation by nine experts, this study categorizes the influencing factors into nine levels, three layers, and four areas, further classifying them into four distinct impact typologies. The results underscore that those technologies, such as automation and intelligence, along with regulatory frameworks, comprehensive quality management standards, transparency of critical technologies, training of construction personnel, and effective process management, constitute the foundational elements crucial for enhancing SCS-QM.