Public Transport Use and Satisfaction by International Students and Researchers

Abstract

Travel behavior adaptations resulting from international temporary relocation is understudied, despite their increasing relevance. The scarce published literature on the subject overlooks the local contexts and ignores aspects related to the adaptation processes and motivations. This study aims to partially fill this gap by addressing the travel behavior adaptation of international students and researchers, focusing on public transport (PT) frequency of use and satisfaction. To investigate this, a Bayesian Structural Equation Model was estimated using data collected from a tailor-made online survey answered by temporary international exchange students and researchers. The model confirms that (i) travel behavior habit in the city of origin influences the residential location choice in the host city; (ii) the higher the frequency of PT use in the city of origin, the higher the PT use in the host city; (iii) the residential location in the host city affects individuals’ frequency of PT use and satisfaction; (iv) perceiving technology as helpful to move around leads to perceiving the PT system as easier to use at the beginning of the stay; (v) perceiving the PT as easier to use, leads to a higher frequency of its use and a higher level of satisfaction with the PT system.