Dialogue Management and Language Generation for a Robust Conversational Virtual Coach: Validation and User Study

Author:

Vázquez Alain1ORCID,López Zorrilla Asier1ORCID,Olaso Javier Mikel1,Torres María Inés1ORCID

Affiliation:

1. Speech Interactive Research Group, Universidad del País Vasco UPV/EHU, 48940 Leioa, Spain

Abstract

Designing human–machine interactive systems requires cooperation between different disciplines is required. In this work, we present a Dialogue Manager and a Language Generator that are the core modules of a Voice-based Spoken Dialogue System (SDS) capable of carrying out challenging, long and complex coaching conversations. We also develop an efficient integration procedure of the whole system that will act as an intelligent and robust Virtual Coach. The coaching task significantly differs from the classical applications of SDSs, resulting in a much higher degree of complexity and difficulty. The Virtual Coach has been successfully tested and validated in a user study with independent elderly, in three different countries with three different languages and cultures: Spain, France and Norway.

Funder

European Union’s Horizon 2020 research and innovation programme

Minister of Science of Technology

Basque Government

Publisher

MDPI AG

Subject

Electrical and Electronic Engineering,Biochemistry,Instrumentation,Atomic and Molecular Physics, and Optics,Analytical Chemistry

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