Abstract
Artificial intelligence (AI) has been increasingly adopted in service production systems [...]
Subject
Fluid Flow and Transfer Processes,Computer Science Applications,Process Chemistry and Technology,General Engineering,Instrumentation,General Materials Science
Reference22 articles.
1. Artificial intelligence in service;Huang;J. Serv. Res.,2018
2. Brave new world: Service robots in the frontline;Wirtz;J. Serv. Manag.,2018
3. Rocha, Á., Adeli, H., Reis, L., Costanzo, S., Orovic, I., and Moreira, F. (2020). Trends and Innovations in Information Systems and Technologies. WorldCIST 2020, Springer International Publishing. Advances in Intelligent Systems and Computing.
4. A systematic review of AI technology-based service encounters: Implications for hospitality and tourism operations;Li;Int. J. Hosp. Manag.,2021
5. Rawal, Y., Soni, H., Dani, R., and Bagchi, P. (2023). Proceedings of Third International Conference on Computing, Communications, and Cyber-Security, Springer International Publishing. Lecture Notes in Networks and Systems.