Abstract
In order to better serve the users of wood desks in open-plan offices, the Kano model is used to analyze the problems encountered by users in the office. Combined with quality function deployment (QFD), this study conducted an analysis of the weighted average of users’ needs and the importance of engineering measures of product technical characteristics. The proposed system uses an integrated Kano–QFD model to identify users’ specific needs and scene experience with a more complete service system. Through the hybrid approach of the Kano model and QFD development and design technology, the wood desks in open-plan offices are optimized to improve the rationality and scientific nature of office furniture and enhance its market competitiveness.
Funder
Ministry of Education Humanities and Social Sciences Research Project of China
Key Research and Development Project of Sichuan Science and Technology Plan Projects
Double Support Plan of Sichuan Agricultural University
Cited by
6 articles.
订阅此论文施引文献
订阅此论文施引文献,注册后可以免费订阅5篇论文的施引文献,订阅后可以查看论文全部施引文献