Performance-Oriented UWB RTLS Decision-Making Approach

Abstract

When introducing new technologies, companies are repeatedly faced with choosing between solutions from different providers. Regardless of all the good technical characteristics of the technology, if it is chosen inappropriately, it can prove to be a cost driver instead of something that brings added value to the system. Aware of this, we considered selecting a real-time location system (RTLS) based on Ultra-wideband technology in the indoor work environment. In practice and theory, it has been proven that the introduction of the RTLS can have highly positive effects on performance and business sustainability indicators. When reviewing the literature, it was noticed that authors solely focus on the technical properties of the systems and prices when giving guidelines on selecting the optimal RTLS. This article aims to provide advanced guidelines for UWB RTLS selection, proposing a phased selection process which is the main novelty proposed and investigated in this research. The guidelines are based on fragmented recommendations in the scientific literature that have been identified, gathered, considered, and reasonably allocated to the advanced performance-oriented phased selection process. In practice, this approach enables decision-makers to choose the most efficient and most appropriate UWB RTLS for specific logistics systems.