A Review to Find Elicitation Methods for Business Process Automation Software-Reference-Cited by-同舟云学术

A Review to Find Elicitation Methods for Business Process Automation Software

Published:2023-03-29 Issue:2 Volume:2 Page:177-196
ISSN:2674-113X
Container-title:Software
language:en
Short-container-title:Software

Author:

Menezes Thiago¹²^ORCID

Affiliation:

1. Sidia, Manaus 69075-155, Brazil

2. CESAR School, Recife 50030-390, Brazil

Abstract

Several organizations have invested in business process automation software to improve their processes. Unstandardized processes with high variance and unstructured data encumber the requirements elicitation for business process automation software. This study conducted a systematic literature review to discover methods to understand business processes and elicit requirements for business process automation software. The review revealed many methods used to understand business processes, but only one was employed to elicit requirements for business process automation software. In addition, the review identified some challenges and opportunities. The challenges of developing a business process automation software include dealing with business processes, meeting the needs of the organization, choosing the right approach, and adapting to changes in the process during the development. These challenges open opportunities for proposing specific approaches to elicit requirements in this context.

Publisher

MDPI AG

Link

https://www.mdpi.com/2674-113X/2/2/8/pdf

Reference153 articles.

1. Gartner (2021, December 03). Gartner Says Worldwide Spending on Robotic Process Automation Software to Reach $680 Million in 2018. Available online: https://www.gartner.com/en/newsroom/press-releases/2018-11-13-gartner-says-worldwide-spending-on-robotic-process-automation-software-to-reach-680-million-in-2018.

2. Are Robots Taking Our Jobs? A RoboPlatform at a Bank;Lewicki;IEEE Softw.,2019

3. Axmann, B., and Harmoko, H. (2020, January 16–18). Robotic Process Automation: An Overview and Comparison to Other Technology in Industry 4.0. Proceedings of the 2020 10th International Conference on Advanced Computer Information Technologies (ACIT), Deggendorf, Germany.

4. Robotic process automation;Hofmann;Electron. Mark.,2020

5. Gartner (2022, March 01). Gartner Forecasts Worldwide Hyperautomation-Enabling Software Market to Reach Nearly $600 Billion by 2022. Available online: https://www.gartner.com/en/newsroom/press-releases/2021-04-28-gartner-forecasts-worldwide-hyperautomation-enabling-software-market-to-reach-nearly-600-billion-by-2022.

Cited by 2 articles. 订阅此论文施引文献订阅此论文施引文献，注册后可以免费订阅5篇论文的施引文献，订阅后可以查看论文全部施引文献

1. Challenges in Distributed Software Development: A Systematic Review;2023 15th International Conference on Software, Knowledge, Information Management and Applications (SKIMA);2023-12-08

2. Exploring Effective Techniques and Approaches for Requirement Elicitation in Software Development: A Critical Review;2023 3rd International Conference on Emerging Smart Technologies and Applications (eSmarTA);2023-10-10