Using a Constructivist Multi-Criteria Decision Aid Model (MCDA-C) to Develop a Novel Approach to Self-Manage Motivation in Organizations

Abstract

The Brazilian Federal Highway Patrol is an organ of public administration with the constitutional mission to carry out the extensive patrolling of federal highways. Stress and physical and emotional exhaustion are constant, causing illnesses along with frustration, demotivation, and depression. The objective of this research is the development of a self-evaluation model of performance for the Federal Highway Patrols, using their perceptions to enhance their motivation at work considering the factors under their control. The constructivist multi-criteria decision aid (MCDA-C) methodology was used to elaborate the model. The proposed model identifies, establishes, and structures a process to measure the performance of patrol officers on the relevant aspects that they can manage, to guide their decisions toward the desired consequences, thus regulating their stress levels.