Framework Specifications for Evaluation of Quality Improvement and Sustainable Development in Healthcare Facilities

Abstract

The purpose of this paper is to establish the specifications of an analysis and evaluation model in the form of a reference framework for the design, development, implementation, periodic evaluation, and continuous improvement of quality management systems based on the application of national and international standards for sustainable development in healthcare facilities. It integrates the existing legal requirements, standards, and quality assessment indicators from actual frameworks. Its structure is based upon the Plan-Do-Check-Act quality cycle, on the three pillars of sustainable development—social, economic, and environmental—incorporated in the seven basic topics of social responsibility mentioned in ISO26000.