Determinants of Smart City Commitment among Citizens from a Middle City in Argentina

Abstract

This paper aims to examine the determinants of smart-city commitment across individuals from Bahía Blanca, Argentina. Literature has identified different factors explaining citizens’ commitment to smart cities, such as education, age, labor condition, and other more subjective factors, such as trust and awareness about the smart-city concept. A mediator factor of smart commitment is e-readiness or digital readiness, that is, the level of preparedness to properly exploit internet opportunities such as e-government and e-commerce. To achieve this goal, we used a survey conducted on 97 citizens (followers of the Moderniza Bahía Facebook) from the city of Bahía Blanca, Argentina. By estimating a structural equation model, we found that higher levels of ICT use are associated with higher levels of smart-city commitment and that higher awareness of the smart-city concept is related to higher levels of smart-city commitment. Sociodemographic factors such as age and labor condition also explain ICT use.