Process Automation and Blockchain in Intelligence and Investigation Units: An Approach

Abstract

In the context of combating crime, government institutions in several countries have instituted units specialized in investigation and intelligence activities to act in different areas and expertise. However, due to the considerable complexity and specificity of these activities, as well as a significant concern with security and other related aspects, there are challenges regarding the location and adoption of approaches aimed at applying process automation in the context of these units. Motivated by this scenario, this work presents an approach that adopts concepts of process automation in order to assist researchers and professionals interested in studies and practices aimed at simplification and/or automation of processes in the context of intelligence and investigation units. Exploring the main characteristics of blockchain technology, this paper also presents an overview of different application trends of blockchain technology and proposes the use of this technology as a support mechanism in the management, storage, and sharing of generated digital assets. On the other hand, to analyze the feasibility of applying the approach, a survey was carried out with specialists from specialized units and a real case scenario experience of use was performed. Results show evidence of the feasibility of use and suitability of the approach for the given context, and that it helps interested parties regarding the application of process automation in the scenario of intelligence and investigation units.