“An Aid with Soul”—Understanding the Determinants of Guide Dog-Owner Compatibility from Qualitative Interviews

Abstract

Guide dogs hold the potential to increase confidence and independence in visually impaired individuals. However, the success of the partnership between a guide dog and its handler depends on various factors, including the compatibility between the dog and the handler. Here, we conducted interviews with 21 guide dog owners to explore determinants of compatibility between the dog and the owner. Experienced compatibility between the dog and the owner was associated with positive relationship aspects such as feeling secure with the dog. Certain characteristics emerged as subjective determinants of compatibility, including shared hobbies, high levels of openness in both or only the dog, similar activity levels and higher activeness in dogs, similar expressions of calmness; happiness; greediness; friendliness; and a complementary dominance–submissiveness relationship. Owners who perceived themselves to be similar in their personality to their dogs often reported to have a strong bond, to feel secure with their dog and to be less influenced by previous relationships. However, our results suggest that a strong bond between the dog and the owner does not exclusively yield positive effects. Moreover, prior dog ownership seems to have a potentially strong impact on the subsequent relationship. Our results contribute to the understanding of dog–owner compatibility and may improve the matching process of guide dogs and their prospective handlers.