A Methodological Framework for Designing Personalised Training Programs to Support Personnel Upskilling in Industry 5.0

Abstract

Industry 5.0 emphasises social sustainability and highlights the critical need for personnel upskilling and reskilling to achieve the seamless integration of human expertise and advanced technology. This paper presents a methodological framework for designing personalised training programs that support personnel upskilling, with the goal of fostering flexibility and resilience amid rapid changes in the industrial landscape. The proposed framework encompasses seven stages: (1) Integration with Existing Systems, (2) Data Collection, (3) Data Preparation, (4) Skills-Models Extraction, (5) Assessment of Skills and Qualifications, (6) Recommendations for Training Program, (7) Evaluation and Continuous Improvement. By leveraging Large Language Models (LLMs) and human-centric principles, our methodology enables the creation of tailored training programs to help organisations promote a culture of proactive learning. This work thus contributes to the sustainable development of the human workforce, facilitating access to high-quality training and fostering personnel well-being and satisfaction. Through a food-processing use case, this paper demonstrates how this methodology can help organisations identify skill gaps and upskilling opportunities and use these insights to drive personnel upskilling in Industry 5.0.