A Human Error Analysis in Human–Robot Interaction Contexts: Evidence from an Empirical Study
Author:
Caterino Mario1ORCID, Rinaldi Marta2ORCID, Di Pasquale Valentina1ORCID, Greco Alessandro2ORCID, Miranda Salvatore1ORCID, Macchiaroli Roberto2ORCID
Affiliation:
1. Department of Industrial Engineering, University of Salerno, 84084 Fisciano, Italy 2. Department of Engineering, University of Campania Luigi Vanvitelli, 81031 Aversa, Italy
Abstract
More than 60 years has passed since the installation of the first robot in an industrial context. Since then, industrial robotics has seen great advancements and, today, robots can collaborate with humans in executing a wide range of working activities. Nevertheless, the impact of robots on human operators has not been deeply investigated. To address this problem, we conducted an empirical study to measure the errors performed by two groups of people performing a working task through a virtual reality (VR) device. A sample of 78 engineering students participated in the experiments. The first group worked with a robot, sharing the same workplace, while the second group worked without the presence of a robot. The number of errors made by the participants was collected and analyzed. Although statistical results show that there are no significant differences between the two groups, qualitative analysis proves that the presence of the robot led to people paying more attention during the execution of the task, but to have a worse learning experience.
Subject
Electrical and Electronic Engineering,Industrial and Manufacturing Engineering,Control and Optimization,Mechanical Engineering,Computer Science (miscellaneous),Control and Systems Engineering
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