Supplier Qualification Sub-Process from a Sustained Perspective: Generation of Dynamic Capabilities

Abstract

This research describes the generation of dynamic capabilities in the Repsol supplier qualification sub-process based on a sustained value chain, using a proposed model consisting of seven stages of supplier approval. A qualitative and descriptive approach, focusing on social and sustained commitment methodology has been applied. An analysis of a case of a successful firm in the supplier qualification sub-process has been performed based on the achievement of positive results from the dynamic capabilities theory. The results show how REPSOL contributes to the sustained development of its suppliers with specific actions arising from the implementation of its dynamic capabilities in organizational governance, the environment, human rights, labor practices, consumer issues, fair operating practices, and developing the communities with which it operates, in a model that seeks to respond to the expectations of society. The research performed shows that REPSOL’s capabilities are generated by influencing their competitive efficiency and better defining a sustained value chain integrated with its suppliers. The description and analysis of REPSOL’s supplier qualification sub-process becomes a business guideline for reaching dynamic capabilities in the process of qualification of suppliers. The proposed model means an inspiration for firms operating in the same, or different, industries.