An Empirical Study of Drivers, Barriers, and Cost Efficiency of Information Systems in Greek Industry

Abstract

The business environment is characterized by high complexity and competitiveness. This is the reason why information is considered to be the most valuable source companies have available. From the social point of view, information technology (IT) has a positive effect on business performance, creates strong and transparent relations with enterprise’s clients, and increases competition. The purpose of this study is to assess the current state of information systems (ISs) adoption by Greek industry. The main issues that are explored through this survey in regards to IS adoption is the extent, the most important specific drivers and barriers, and the profitability due to IS adoption. The study also investigates whether motivators or inhibitors are affected by the factor of profitability due to IS adoption. The survey that was conducted is questionnaire-based and the responses were analyzed statistically using several statistical tools. The results suggest that the majority of the industries in Greece have adopted IS to conduct their business. Reducing errors that occur during their business activities seems to be their main motivation for IS adoption. On the other hand, they are hesitant to invest in an IS because of its cost.