The Collaborative Process of Sustainable Innovations under the Lens of Actor–Network Theory

Abstract

The development of sustainable innovation (SI) is complex and risky due to the characteristics and diversity of actors involved in its process. Little is known about the collaborative process underlying this development. The objective of the paper is to explore the collaborative mechanisms and dynamics that influence the process and characteristics of sustainable innovations. The translation approach of the actor–network theory is applied to shed light on the collaborative process of two cases of sustainable innovations within small- and medium-sized enterprises. The sociotechnical graph method is used as a methodology to track the mechanisms and compare the dynamics of their processes. The results reveal that the governance characteristic of sustainable innovations and the moment of mobilization are essential aspects of the collaborative processes. They show that, depending on the intensity and systemic impacts of SI, attraction and retention are important mechanisms in the construction of the governance characteristics of SI. A manager who uses these mechanisms during the mobilization of actors, having resources related to the governance characteristics, succeeds in sustainable innovation development. The paper contributes to the literature on sustainability management by linking the ‘becoming’ of sustainable innovations to their collaborative processes. It also informs managers on how to manage the collaborative process of sustainable innovations by relying on a translation approach.