Bibliometric Review of Design for Digital Inclusion

Abstract

The digitalization of the world has rendered design for digital inclusion particularly important, which highlights the need to gain a comprehensive understanding of this field. The purpose of this review is to reveal the current development of the field of design for digital inclusion and identify research gaps and directions.Therefore, this study adopted bibliometric mapping to achieve the research goal. A total of 721 relevant articles in English were identified from Scopus. Descriptive analysis, including the publication trend, the most cited journals, the most cited articles, and the top authors with institutions, is described in order to trace the state-of-the-art development of the field. Network analysis, including bibliographic coupling and co-occurrence keywords, was used to identify research themes and future research directions. The results reveal four main investigated topics in the field: (1) information technology; (2) online education; (3) assistive technology; and (4) digital health. The review also highlights the distinctive features of design for digital inclusion compared to inclusive design, discusses the research gaps, and offers potential future research directions.