Current Challenges in the Adoption of Digital Visual Management at Construction Sites: Exploratory Case Studies

Abstract

In the construction industry, digitalisation has led to increasing efforts to improve construction management using digital visual management (VM) devices. Although the amount of research on digital VM (DVM) in the design phase and in the management of construction sites has also increased, its implementation during the production phase and by construction crews remains limited. The objective of this study is to explore the adoption of DVM in construction sites, assess construction workers’ experiences regarding digital and analogue VM devices, and understand the challenges that hinder the adoption of such devices. This study used a mixed method approach, combining qualitative and quantitative research. Data included visual site explorations, surveys of construction workers and crew managers, and unstructured interviews with site managers and development directors to assess the use of DVM devices in construction sites, the need for them and their current implementation. The findings showed that VM should be conveniently located near the job site instead of the office site, which is the current situation. Construction crews who experienced more production and schedule disruptions reported that VM supported their work, compared with crews that had fewer disruptions. VM devices on construction sites are analogue, and their usage continues to be in construction site management, which perpetuates information silos during construction projects. The findings of this study provide insights into the development and deployment of DVM devices on construction sites. Construction workers’ need for visual information close at hand is of interest to both scholars and practitioners in future research and development.