Sustainability in a Digitized Era Analyzing the Moderation Effect of Social Strata and Digital Capital Dependence on Digital Divide

Abstract

Although we have evolved digitally and technologically in the 21st century, disparities still exist in society. The research problem cited for the study is the need to assess the impact of the digital divide in the formation of digital capital, where the already stratified society based on variables such as age, gender, education, and region (rural–urban) will act as moderators to mitigate the digital inequalities for a sustainable world. The research objectives are to explore the underpinning reasons for the digital divide in reinforcing social inequalities, quantify the impact of the digital divide on digital capital statistically, and to evaluate the moderating effect of social strata variables comparatively. The idea of digital capital culminates into five hypotheses for this study as the digital divide impacts digital capital, as well as the assessment of moderating effects of age, education, and region. Statistical tools, specifically frequency, percentage, reliability, ANOVA, correlation, and regression, have been used to test the hypothesis and proposed conceptual model. The social strata dimension in the study revealed a higher variance of opinion. Digital capital is taken as the dependent variable and the digital divide is the independent variable, which shows Beta as 0.591 and B as 0.585, indicating a good relationship of 59.1% and an effect of 58.5%. Finally, the research reveals that there exists a digital divide and, hence, digital inequalities in India need to be addressed for attaining various Sustainable Development Goals. The study has significant implications for the leaders and policymakers to work towards inclusivity by bridging the digital divide and eliminating digital inequalities in India.