Design-Driven Conflicts: Exploring the Contribution of Design for Constructing Social Controversies from a Theoretical Standpoint

Abstract

Controversies are an inseparable part of social systems which, if constructed properly, can create a unique condition for higher-order learning. In addition, design inquiry, as a process of thought and planning, is also a constructive process. This provokes the question of how to construct controversies from a designerly perspective in order to steer higher-order learning. This paper presents a theoretical contribution to the field of social system design by providing the first insights into design intervention to facilitate a network of allied construction. Through a systematic review of the concept of conflict and disagreement, the link between controversies and knowledge transmission is examined in order to highlight the benefit of controversies in a constructive way. Next to that, the essential steps for constructing a network of allies are proposed. These steps are compared with specific aspects of design in order to unfold the advantages of design for network construction. Finally, the paper wraps up with concluding remarks about the necessity of having a bridging step from theory to action in order to facilitate the construction of controversies in a real-life context.