Affiliation:
1. Complutense University of Madrid, 28040 Madrid, Spain
2. University of Malaga, 29010 Malaga, Spain
3. Research Centre for Tourism, Sustainability and Well-Being (CinTurs), Universidade do Algarve, 8005-139 Faro, Portugal
Abstract
This study explores the changing dynamics of tourism in Antarctica, focusing on the impact of digitalisation and User-Generated Content on platforms like Tripadvisor. It aims to understand how online reviews influence perceptions and decisions to visit Antarctica, a region known for its pristine environment and status as ‘the last frontier’. Utilising Environmental Perception and Behaviour Geography (EPBG) principles, this research conducts a quantitative analysis of reviews from potential and current travellers. Through text mining, topic modelling, sentiment analysis, and Natural Language Processing (NLP), it investigates the emotional and perceptual discourse surrounding Antarctic tourism and its alignment with Agenda 2030 and Sustainable Development Goals. The findings reveal a detailed narrative of sustainability challenges and the emotional geography related to tourism in Antarctica, highlighting emotions such as happiness, anger, surprise, fear, disgust, and sadness among visitors. This study uncovers differences in perception based on visitors’ backgrounds, noting that individuals from nature-focused cities display strong environmental concerns, whereas those from advanced urban centres show a more positive attitude. This research contributes to the understanding of EPBG, text mining, and NLP, offering insights into sustainable tourism practices in Antarctica.
Funder
FCT—Foundation for Science and Technology
European Research Executive Agency
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