Abstract
The need to evaluate museum websites is an issue that has been highlighted by several researchers. In this paper, we focus on museums’ website evaluation and use as a case study the evaluation of natural history museums’ websites. For this evaluation experiment, MCDM methods are combined and compared. The focus of this paper is twofold: (1) checking the consistency of AHP for calculating the weights of criteria and (2) comparing Fuzzy TOPSIS and Fuzzy VIKOR with each other and with a usability evaluation questionnaire.
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