Should We Be Concerned about How Information Privacy Concerns Are Measured in Online Contexts? A Systematic Review of Survey Scale Development Studies

Abstract

This systematic review addresses problems identified in existing research on survey measurements of individuals’ information privacy concerns in online contexts. The search in this study focused on articles published between 1996 and 2019 and yielded 970 articles. After excluding duplicates and screening for eligibility, we were left with 13 articles in which the investigators developed a total of 16 survey scales. In addition to reviewing the conceptualizations, contexts, and dimensionalities of the scales, we evaluated the quality of methodological procedures used in the scale development process, drawing upon the COnsensus-based Standards for the selection of health Measurement INstruments (COSMIN) Risk of Bias checklist. The results confirmed that the breadth of conceptualizations and dimensions of information privacy concerns are constructed with a low emphasis on contextuality. Assessment of the quality of methodological procedures suggested a need for a more thorough evaluation of content validity. We provide several recommendations for tackling these issues and propose new research directions.