Navigating Governmental Choices: A Comprehensive Review of Artificial Intelligence’s Impact on Decision-Making-Reference-Cited by-同舟云学术

Navigating Governmental Choices: A Comprehensive Review of Artificial Intelligence’s Impact on Decision-Making

Published:2024-09-04 Issue:3 Volume:11 Page:64
ISSN:2227-9709
Container-title:Informatics
language:en
Short-container-title:Informatics

Author:

Caiza Gustavo¹^ORCID,Sanguña Verónica²^ORCID,Tusa Natalia²,Masaquiza Violeta²,Ortiz Alexandra³,Garcia Marcelo V.²⁴^ORCID

Affiliation:

1. Electronics and Automation Department, Universidad Politecnica Salesiana, UPS, Quito 170146, Ecuador

2. Faculty of Systems, Electronics and Industrial Engineering, Universidad Tecnica de Ambato, UTA, Ambato 180206, Ecuador

3. Unidad Educativa Mitad del Mundo, Ecuador Ministry of Education, Quito 170308, Ecuador

4. Departamento de Ingeniería de Sistemas y Automática, University of the Basque Country, EHU/UPV, 48013 Bilbao, Spain

Abstract

The integration of artificial intelligence (AI) into government decision-making is rapidly gaining traction in public administration and politics. This scoping review, guided by PRISMA protocols, examines 50 articles from reputable sources like Scopus and SpringerLink to analyze the trends, benefits, and challenges of AI in governance. While AI offers substantial potential to enhance government efficiency and service delivery, significant barriers remain, including concerns about bias, transparency, public acceptance, and accountability. This review underscores the need for ongoing research and dialogue on the ethical, social, and practical implications of AI in government to ensure the responsible and inclusive adoption of AI-driven public services.

Funder

Universidad Técnica de Ambato

Publisher

MDPI AG

Link

https://www.mdpi.com/2227-9709/11/3/64/pdf

Reference50 articles.

1. SmartHS: An AI Platform for Improving Government Service Provision;Zheng;Proc. Aaai Conf. Artif. Intell.,2018

2. Mehr, H., Ash, H., and Fellow, D. (2017). Artificial Intelligence for Citizen Services and Government, ASH Center, Harvard Kennedy School.

3. “Big Brother” can watch us;Power;J. Decis. Syst.,2016

4. Jefferies, D. (The Guardian, 2016). The Automated City: Do We Still Need Humans to Run Public Services, The Guardian.

5. Governance by algorithms: Reality construction by algorithmic selection on the Internet;Just;Media Cult. Soc.,2016