How Do Institutional and Technological Innovations Influence the Smart City Governance? Focused on Stakeholder Satisfaction and Crime Rate-Reference-Cited by-同舟云学术

How Do Institutional and Technological Innovations Influence the Smart City Governance? Focused on Stakeholder Satisfaction and Crime Rate

Published:2024-05-17 Issue:10 Volume:16 Page:4246
ISSN:2071-1050
Container-title:Sustainability
language:en
Short-container-title:Sustainability

Author:

Bokhari Syed Asad Abbas¹^ORCID,Seunghwan Myeong²^ORCID

Affiliation:

1. The Center of Security Convergence & eGovernance, Inha University, Nam-gu, Incheon 22212, Republic of Korea

2. Department of Public Administration, Inha University, Incheon 22212, Republic of Korea

Abstract

Effective institutional and technological development are key to governance in smart cities. This study investigates the fundamental complexities of institutional and technological innovations in smart cities. A city’s innovation capabilities depend significantly on its technology and implementation capacity. This study suggests that institutional and technological innovation serve a role that moderates the relationships between smart city governance, stakeholder satisfaction, and crime rate. Multiple regression models were developed by surveying 496 Pakistani citizens with a questionnaire. Using stakeholders and innovation theories, analyzing the relationships between smart governance, stakeholder satisfaction, and city crime rates reveals a moderating role of institutional and technological innovation. The findings showed that institutional and technological innovations have strengthened the stakeholder satisfaction level while weakening the crime rate in a smart city.

Funder

Inha University

Publisher

MDPI AG

Link

https://www.mdpi.com/2071-1050/16/10/4246/pdf

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