Polling Systems and Their Application to Telecommunication Networks

Abstract

The paper presents a review of papers on stochastic polling systems published in 2007–2020. Due to the applicability of stochastic polling models, the researchers face new and more complicated polling models. Stochastic polling models are effectively used for performance evaluation, design and optimization of telecommunication systems and networks, transport systems and road management systems, traffic, production systems and inventory management systems. In the review, we separately discuss the results for two-queue systems as a special case of polling systems. Then we discuss new and already known methods for polling system analysis including the mean value analysis and its application to systems with heavy load to approximate the performance characteristics. We also present the results concerning the specifics in polling models: a polling order, service disciplines, methods to queue or to group arriving customers, and a feedback in polling systems. The new direction in the polling system models is an investigation of how the customer service order within a queue affects the performance characteristics. The results on polling systems with correlated arrivals (MAP, BMAP, and the group Poisson arrivals simultaneously to all queues) are also considered. We briefly discuss the results on multi-server, non-discrete polling systems and application of polling models in various fields.