ChatGPT across Arabic Twitter: A Study of Topics, Sentiments, and Sarcasm

Abstract

While ChatGPT has gained global significance and widespread adoption, its exploration within specific cultural contexts, particularly within the Arab world, remains relatively limited. This study investigates the discussions among early Arab users in Arabic tweets related to ChatGPT, focusing on topics, sentiments, and the presence of sarcasm. Data analysis and topic-modeling techniques were employed to examine 34,760 Arabic tweets collected using specific keywords. This study revealed a strong interest within the Arabic-speaking community in ChatGPT technology, with prevalent discussions spanning various topics, including controversies, regional relevance, fake content, and sector-specific dialogues. Despite the enthusiasm, concerns regarding ethical risks and negative implications of ChatGPT’s emergence were highlighted, indicating apprehension toward advanced artificial intelligence (AI) technology in language generation. Region-specific discussions underscored the diverse adoption of AI applications and ChatGPT technology. Sentiment analysis of the tweets demonstrated a predominantly neutral sentiment distribution (92.8%), suggesting a focus on objectivity and factuality over emotional expression. The prevalence of neutral sentiments indicated a preference for evidence-based reasoning and logical arguments, fostering constructive discussions influenced by cultural norms. Sarcasm was found in 4% of the tweets, distributed across various topics but not dominating the conversation. This study’s implications include the need for AI developers to address ethical concerns and the importance of educating users about the technology’s ethical considerations and risks. Policymakers should consider the regional relevance and potential scams, emphasizing the necessity for ethical guidelines and regulations.